On Easter Sunday I went to GC to buy a guitar that I wanted. I had been there before, played it and liked it. What I should have done it picked it up right away. But I waited and then it was gone! I was disappointed at myself for not buying when I could have. So they told me that there was another one at another store. I advised them that I would travel to that store and play it. For some reason they wanted me to pay for it at the store I was in at the moment and that they would have it shipped to them.
The other store was maybe 20 miles away, maybe a 30 minute drive, which to me that is not even a drive! I decided to drive to the other store and yes there it was…. I played it and I wanted it! Spoke to the salesman at the first store to let him know I liked it and what I should do? Buy there or run back to his store??? I was also feeling bad for the guy who was helping me at this store since he was very helpful and made sure that I had everything I needed to demo the guitar. He was doing his job…. I was told by the first salesman who by the way I have bought a few guitars from, and not to mention the guitars that I have bought on their website from other GC’s around the U.S.
He advised me to let the salesperson know to hold it that I was going to the first store to pay for it. I did not care that I would have to wait a couple of days to get it. Once the second sales person knew this, he was not too happy about this. He advised that they could process my sale and both him and the other sales person would get credit. I said lets do this! After waiting over thirty minutes and it was almost closing time, the salesman told me that I would have to go to the other store and that it was out of his control. There was no way to make it back to other store in time. So I walked out disappointed for the second time as I would not get this guitar either because they could not take my money at one store only at the other!
I am glad that GC is doing so good financially that they do not need to an extra $1000.00 from me… and possibly more. The greed that the sales people have is amazing. They claim to care for the customer! Yeah they showed how much they care….. I guess there will be another company that will want my money! So long GC……..
N4KMA